For multi-location retailers with high turnover and frontline staff — guided onboarding that never skips a step, per-store structure, and self-service that reaches the shop floor.
Retail lives and dies by the onboarding treadmill.
Stores hire constantly, staff turn over, and every new frontline worker has to be set up cleanly and fast across a lot of locations.
High turnover, constant onboardingA steady churn of new hires means onboarding has to be repeatable and complete — never a half-finished profile that blocks pay.
Many locations, one companyStores need their own structure while HQ keeps a single, consistent view across all of them.
Frontline, non-desk staffShop-floor teams need self-service for payslips and leave without waiting on a manager or head-office email.
Shift-based days & seasonal spikesStaff work store schedules, and hiring surges at peak season have to be absorbed without the setup falling apart.
Shipped features, mapped to retail reality.
Retail template pack
Apply a BackOffice-published retail pack to seed sector departments and roles (Store Operations, Merchandising, Warehouse, Head Office), leave types, work schedules, job grades and draft policies — a working structure per store in minutes.
Guided onboarding that never skips
Structured onboarding checklists get every new frontline hire set up completely — and Incomplete Onboarding flags anyone whose profile would block payroll.
Onboarding checklists and the Incomplete Onboarding view mean every new hire is either fully set up or clearly flagged — so a busy store never discovers a broken profile on pay day.
Turn onboarding from a bottleneck into a conveyor.
Yes. Structured onboarding checklists make setting up each new hire repeatable and complete, and the Incomplete Onboarding view flags anyone whose profile would block payroll — so churn never leaves broken records behind.
Yes. Each store can be structured on its own while HQ keeps one consistent view. The retail template pack seeds a per-store structure so opening or standardising a location takes minutes.
Yes. Employees get self-service access to their payslips, leave balances and requests, so shop-floor teams don’t have to route everything through head office.
It seeds sector departments and roles, leave types, work schedules, job grades and draft policies for retail. Apply it at onboarding or from Settings to stand up a working store structure fast.
You configure the work schedules each store runs and track attendance to the day against them. The schedule model is day-level and does not yet automate rotating or overnight rosters.